We have the option to cancell your agreement with us at bestvaluehosts.com if you fail to make payments when due on monthly contracts. We will allow 5 days from the first of the month due before we proceed to disable your site. If after the 5 days we have not recieved payment or arrangments have not been made to clear this up, then we will proceed to delete all of your files from the server. Everyone that enters into an agreement with bestvaluehosts.com will be bound by these policies, whether its for hosting paid for the year or by the month. Anyone found to be posting harmfull content on other sites defaming or wrongfully discrediting bestvaluehosts.com because they had their sites shut down by bestvaluehosts.com will face criminal charges brought against them by whatever means possible according to the laws governing the state or province from which the client resides.
Backup Your website files before you cancel your account with us.
Be sure you have backups of all your account information before you issue your cancellation request. We are not responsible for any of your account information after you notify us to cancel your account. This information includes but is not limited to your Web site and any email left on your account.
Refunds For Pre-Payments
We do give refunds for unused full months of service if you prepaid for service. Setup fees are non-refundable. All monetary transactions are in $US dollars. Refunds are sent to the current mailing address on your hosting account. If you are expecting a refund, be sure that your address is correct on your account before canceling. You can update this information in your control panel.
Refunds For registered Domain Names ie: yourname.com, .net, .org or whatever
This is not refundable
Send email to Email and provide full details of why you are cancelling your contract and provide your phone number, email address, first and last name, and domain to cancell.